Learning and Development Intern Position by UNICEF, (Home-based)

Job/Internship in Education and Languages , in Social Science
  • Apply Before : April 27, 2021

Opportunity Details

  • Opportunity ID 145835
  • Degree Non Degree Program/Certificate
  • Language Requirement Not Required
  • Opportunity Type : Fully Funded
  • Duration 4-6 months
  • Gender MaleFemale
  • Language of Instruction English
  • Application Fee Required No

Opportunity Description


UNICEF is calling for applications for its Learning and Development Intern Position, Learning and Knowledge Exchange Section. The intern will work with the Agora system (Learning Management System (LMS) that UNICEF initiated in 2015. The work of the Agora team will be primarily focused on E-learning design and development. Therefore, if you are interested in taking this opportunity to intern with UNICEF in a very crucial field and gain valuable experience, this is right for you to apply.


Deadline: 27 April 2021 EDT

Host organization: UNICEF

Duration: 4-6 months

Workplace: Remote –full time

Job No: 539600

Type of contract: Internship

Category: Knowledge Management, Internship


Working with the Agora team is a nonesuch opportunity for candidates to acquire insights into significant organizational learning and further build skills in e-learning design and development.

  • The intern will also enjoy the opportunity to explore more the content creation processes/project and stakeholders management by shadowing peers in certain meetings.

Job description

The incumbent will work under the direction of the Learning and Development Specialist (e-learning), in the Learning and Knowledge Exchange (LKE) Section at the Division of Data, Analytics, Planning and Monitoring (DAPM) located in UNICEF’s New York headquarters. Please note that the work is online and interns will work from their locations due to COVID-19.

Duties and responsibilities

The working areas:

Support the development of documentations for learning designer/course developer to be published on a Wiki.

  • Researching best practices with specific tools (such as video authoring software, e-learning production tools) via review of resources published, review of best practices, and direct testing of solutions.
  • Drafting “how to” documents and best practice document for the “Learning design and facilitation” wiki library
  • Document databases hosted on the Agora wiki

Supporting the curation of the Agora catalog of learning opportunities:

  • Assessing and updating classification and tagging of courses;
  • Identifying and archiving unutilized or out-of-date learning assets;
  • Specifying and publishing external learning opportunities which are given to all staff in a monthly newsletter;
  • Contributing to quality assurance exercises for already available assets
  • Assisting with the design and/or updating of learning channels (thematic learning spaces)
  • Publishing UNICEF learning activities on the unsdglearn.org platform and recognizing other agencies beneficial resources
  • Connecting with other UN agencies and INGOs to share eLearning courses (leveraging present agreements and/or signing new ones).

Learners support and guidance

  • Heling the team in responding to learners’ requests for support and/or guidance (received via a dedicated mailbox);

Collecting and analyzing data relating to matters and support requests;

  • Contributing to the design of communications targeted to end-users, on the learning platform, and by other channels.

Content development & testing

  • Assisting with the review and testing of different versions of new courses being produced, giving feedback and suggestions for improvement.


To be eligible for the position, applicants should fulfill the following requirements:

  • Be pursuing a bachelor’s, master or doctoral degree in Learning and development, Instructional design, Pedagogy/Adult learning, Video/Graphical production, or related fields or have graduated from these fields within the last two years; Social studies and international studies are also acceptable, providing that a solid interest in learning and development can be indicated.
  • Candidates must be of at least 18 years of age.
  • Be able to work independently and within set time limit.
  • Have the willingness to undertake both analytical assignments (reviewing new courses or proposing courses that should be archived/retired) and repetitive tasks (such as updating categorizations of activities or publishing external courses).
  • Ability to prepare and analyze quantitative and qualitative reports.
  • Proficient in web technologies – Preferably with experience with a Learning Management System (LMS) of a Content Management System(CMS) and knowledge in MS Office group (Excel, Word, PowerPoint)
  • Fluency in English is mandatory. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an addition.

Note: UNICEF values diversity and inclusivity and is an equal opportunity employer.

How to apply?

Interested candidates can apply online for the internship through the link below.

Apply Now

Only those shortlisted will receive a call to proceed to the next stages of the selection process.

Please refer to the Official Link on the website of UNICEF for more information.


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