Free Online Course on ‘Communication in the 21st Century Workplace’

Course in Communication
  • Online, Online

Opportunity Details

  • Opportunity ID 18382
  • Degree Non Degree Program/Certificate
  • Language Requirement Not Required
  • Opportunity Type : Partially FundedSelf Funded
  • Duration 11 hours
  • Gender MaleFemale
  • Language of Instruction English
  • Application Fee Required No
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Opportunity Description

About this course

This course is a part of Career Success Specialization provided by the University of California, Irvine designed to heighten students’ awareness of workplace communication and add new interpersonal skills, with the bottom line of becoming a more competent communicator on the whole. Target areas include the process and functions of communication, behavioral patterns, perceptions as reality, oral and nonverbal cues, and behaviors, confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and finally communicating more effectively with technology (email, Skype, texting, etc.).

Course details

  • Institution: the University of California, Irvine (UCI)
  • Course provider: Coursera
  • Topic: Communication
  • Language: English (subtitles in other languages)
  • Learning mode: Self-paced
  • Length: Approx. 11 hours to finish
  • Start time: Available Now

Learning objectives

By taking this course, you will be able to:

  • Determine your personal communication style
  • Describe methods for improving communication effectiveness.
  • Discuss the impact of changing demographics on workplace communication.
  • Distinguish the five working generations and their communication preferences.
  • Determine the communication advantages of various work environments, such as in-person, virtual, or hybrid.
  • Discuss effective communication strategies for a diverse workforce.
  • Use a flexing communication strategy to improve communication with one’s workplace team.

Course Syllabus:

  1. Your Communication Preferences
  2. Managing Communication Change Drivers
  3. Flexing Communication
  4. Enhancing Communications

Skills you’ll gain after ‘communication in the workplace’ course:

  • Business Communication
  • Communication
  • Communication management

Course Benefits:

You will have these opportunities during this course:

  • Earning a certificate upon completion recognizing your achievements of the course
  • 100% online, you can start instantly and learn at your own schedule
  • The course plus the full specialization
  • Course videos and readings
  • Practice quizzes
  • Graded assignments and quizzes with feedback

How to apply?

You can apply through the link below.

Enroll Now

For further information about Free Online Course on ‘Communication in the 21st Century Workplace’, please visit Coursera’s website.

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